Contacts is your book of business, and it builds itself: every address you mail or save shows up here. Search it, sort it, tag it — and click any row to see everything you know about that door.
Tags are whatever helps you sell: "past customer", "roof 2024", "referred by Mike". Start typing and Quillus suggests from tags you've already used. Need to label a whole street? Check the rows and hit Tag selected — tags are added to each one (never removed).
Tags aren't just organization: a tag can drive a mailing list. See Building Audiences.
Three little icons per contact — owner name, property record, permit history:
Click a row and the drawer opens: a street-view photo of the property, the touches you've sent and the responses that came back, and the property dossier — owner, property record, permits — for anything you've unlocked. Anything still locked shows a reveal button with the price right on it.
Want it automatic? In Settings, turn on auto-reveal and every new contact unlocks itself as it arrives — or run Hydrate all contacts now to catch up the whole book at once, with the cost shown before anything is charged.
Tip: tag jobs as you finish them ("deck 2026"). Two years later, "everyone with a deck older than a couple seasons" is one tag search away from being a mailing.