Your rep

Your rep is the person at Quillus who looks after your account. Open Your rep from the account menu (top right) to reach them.

Three ways to get in touch

• Message — write on the Your rep page. Your rep gets it by email too, and you get an email when they reply.
• Text — once your mobile number is verified in Settings ▸ Account, texts you send to the Quillus texting line go straight to your rep and show up on the same page.
• Call — call the Quillus line and mention your rep's six-digit rep code (it's on the Your rep page).

However you reach out, it's one conversation, saved on your account.

Our promise

Your rep replies within two business days (Monday to Friday, 9am to 6pm Eastern). If they haven't, Quillus steps in automatically and someone from our team follows up with you.

Need someone else?

Use Ask Quillus to step in at the bottom of the page — for example if you're not hearing back, or you'd like a different rep. That request goes to the Quillus team, not to your rep.

No rep yet? The same page reaches the Quillus team directly.